Shipping Policy

At Quent Roams, we are committed to delivering your Travel Accessories, Fishing Gear, and Tech Travel Products in a timely and secure manner. Our worldwide shipping service ensures that you receive your orders no matter where you are. Please read our shipping policy carefully to understand our delivery process, timeframes, and other important details.

1. Processing Time

• Orders are typically processed within 2–5 business days after order confirmation.
• Processing time may vary during peak seasons or holidays.
• You will receive an email confirmation with tracking details once your order has been shipped.

2. Shipping Timeframes

Estimated delivery times vary depending on the destination:

• Domestic (within our Country): 5–10 business days
• International Orders: 10–25 business days, depending on the country and customs processing times.

Please note that unforeseen circumstances, such as customs delays, natural disasters, or high demand, may affect delivery times.

3. Shipping Costs

• Shipping fees are calculated at checkout based on your location and order size.
• Free shipping may be available for select orders or promotions (if applicable).

4. International Shipping

• We ship worldwide; however, certain remote locations may have limited delivery options.
• Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
• Customs clearance procedures may cause delays beyond our estimated shipping time.

5. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.
• You can track your shipment through the carrier’s website or our order tracking page.

6. Failed Deliveries & Incorrect Addresses

• Please ensure that your shipping address is accurate before placing an order.
• If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.
• If a package is marked as delivered but not received, please contact the carrier or our support team for assistance.

7. Lost or Stolen Packages

• Quent Roams is not responsible for lost or stolen packages once marked as delivered by the carrier.
• If you suspect theft, please check with your neighbors or local delivery office before contacting us.

8. Contact Us

If you have any questions regarding our shipping policy, feel free to reach out [email protected].